Welcome to Mi Interior Carpet (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [miinteriorcarpet.com] (“Site”) or purchase our interior carpet products and services. Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the Site.

1. What Information We Collect

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, postal address.
  • Account Credentials: Username and password if you create a user account.
  • Order Details: Items purchased, payment and billing address, delivery instructions.
  • Customer Service: Communications you send via forms, email, phone, or chat.

b. Automatically Collected Information

  • Log Data: IP address, browser type, operating system, referrer URL, device information, pages viewed, time stamps.
  • Cookies & Tracking Technologies: Cookies, local storage, web beacons, pixel tags. Used to improve user experience and website performance.
  • Analytics Data: Via third‑party analytics providers to measure traffic and usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  1. Order Fulfillment – Process and ship your orders, provide customer support, and manage refunds or returns.
  2. Website Improvement – Analyze Site traffic, fix website issues, optimize layout, and create personalized user experiences.
  3. Marketing and Promotions – Send email newsletters, promotional offers, and product updates. You may opt out at any time.
  4. Billing and Invoicing – Generate receipts, invoices, and confirm payments.
  5. Security and Fraud Prevention – Monitor, prevent, and address activity that may breach our Terms of Use or indicate fraudulent or criminal intent.
  6. Legal Compliance – Respond to lawful requests, enforce our policies, and comply with legal obligations.

3. Legal Basis for Data Collection (GDPR)

If you reside in the European Economic Area (EEA), we process your personal data only when:

  • It is necessary to fulfill your contract (e.g., purchase of goods).
  • You have given explicit consent (e.g., signing up for promotional emails).
  • We have a legitimate interest (e.g., improving services, fraud detection), provided it does not override your rights.
  • It is required by law (e.g., tax records, governmental reporting).

4. Cookies & Similar Technologies

Cookies are small data files stored on your device. We use:

  • Strictly Necessary Cookies: Enable core Site functions—cannot be disabled.
  • Performance Cookies: Analyze usage to improve speed and performance.
  • Functional Cookies: Remember choices like language or region.
  • Targeting/Advertising Cookies: Deliver personalized ads and view campaign performance.

Managing Cookies:
You may configure or disable cookies via your browser’s settings. Please note that disabling certain cookies may impair Site performance or features.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Shipping carriers, payment processors, email marketing providers, IT support vendors—strictly bound by confidentiality agreements.
  • Business Partners: Co-branded promotions, joint marketing initiatives—only with your explicit consent, if required.
  • Legal Authorities: When required by law (e.g., court orders, subpoenas), or to protect our rights, website security, or users.
  • Business Transfers: In connection with a merger, acquisition, or asset sale. We will notify affected users via email or on our Site.

6. Third‑Party Links & Embedded Content

We may host or link to content from third-party platforms (e.g., social media, blog articles, product reviews). These external websites have their own privacy policies; we do not control them and encourage you to review their terms before committing personal data.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold.
  • Correction: Request updates or corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data—subject to legal exceptions.
  • Restriction: Request a temporary block on your data processing.
  • Data Portability: Request machine‑readable copies of your data.
  • Opt Out: Unsubscribe from promotional communications at any time.

To exercise any rights, please contact us at ik0063@gmail.com. We may ask for identity verification. Please allow 30 days for your request to be processed, or longer if legally permitted. If you’re in the EEA, you also have the right to lodge a complaint with your local data protection authority.

8. Data Security

We implement industry-standard technical and organizational safeguards:

  • Secure Sockets Layer (SSL/TLS) encryption for data in transit.
  • Encrypted storage for sensitive data such as payment details and passwords.
  • Access Controls, ensuring only authorized personnel can access personal data.
  • Regular Security Audits and employee privacy training.

Despite our efforts, no internet transmission is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your personal data only as long as necessary:

  • Order & Billing History: Retained to fulfill legal, accounting, and operational obligations.
  • Marketing Communications: Until you opt out.
  • Analytics Data: Typically retained for up to 3 years, then anonymized or deleted unless a longer retention period is required by law.

10. Children’s Privacy

Our Site is not directed to individuals under 13. We do not knowingly collect personal data from children under 13. If you believe your child has submitted information, contact us at ik0063@gmail.com and we will promptly delete it.

11. International Data Transfers

If you use our Site outside India, your personal information may be transferred to, processed, and stored in destinations outside your country. We ensure appropriate data transfer safeguards such as EU Model Clauses or other applicable frameworks.

12. Changes to This Policy

We may update this Privacy Policy. When we do:

  • The updated version will be posted on our Site with a new effective date.
  • For material changes, we’ll notify you via email or Site banner (e.g., if we start processing new data types).
  • Your continued use of the Site after the effective date means you accept the revised terms.

13. How to Contact Us

If you have questions about this policy or wish to exercise your rights, contact:

Mi Interior Carpet

Address:126A Bimillah I P Road

Gate No 7 Malavani Malad West Maharashtra, India

Phone No: +91-9967475198

Phone No: +91-9454004786

14. Summary of User Consent

By using miinteriorcarpet.com, you consent to this Privacy Policy and the practices described herein.

Thank you for trusting Mi Interior Carpet.

We value your privacy and strive to maintain transparency and integrity in all our practices.